Customer Help

Our team is always here to assist.

FAQ

Our team always wants to ensure you are happy with your products. We offer a 30-Day (Full Refund) return window for any of our products.* Please email our Customer Service/Returns representative to enquire about a return.

*Item/Items must arrive in its/their original condition to be eligible for a return. Shipping fees are the customers responsibility.

I received the wrong item

We apologise if you have received the wrong item. Please contact us via our support email and a member of our team will take care of you.

My order arrived damaged

If your order arrived damage please contact us via email/phone. These can be found above.

How do I receive customer support?

For any enquiries please contact us through our Customer Service email and a member of our team will be happy to help you.

What do I do if I entered an incorrect shipping address?

If you have entered an incorrect shipping address don’t worry, it happens to the best of us. Please contact us via our Customer Service Email/Phone which can be found above and a member of our team will help you out.

Andrei Skliarov ★★★★★ a month ago
First time was here. Pretty compact place but there is a good choice of guitars, drums and accessories. I had a nice conversation with the owner. He obviously love what he is doing. … More He was helpful and patient with many of my questions. I m sure I’ll be back for more.
Alexander Gagatsis ★★★★★ 3 weeks ago
The place to go in Cyprus if you’re a drummer, guitarist or bassist looking for boutique-type quality products. Good range of instruments and amplifiers, and good facilities too, allowing … More musicians to try things out in a clean and comfortable environment before committing to a purchase. Highly recommended.
Paul Donikian ★★★★★ in the last week
I am from Lebanon and discovered this place a few months ago with a friend by pure chance on our way from Nicosia back to Larnaca and decided to give it a shot. I play the guitar and … More my friend plays the bass and we were both awestruck by the quality guitars and accessories the store had. There were some really rare guitars that one cannot come across that often. We had a very nice and long conversation with the owner who was extremely educated and knew every detail each instrument offered. He also recommended I try the VOLA Joss Allen signature guitar and it was just WOW! I was amazed by the tone, the versatility and the comfort. I would definitely visit this store when in Cyprus again sometime.

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Customer Help

Our team is always here to assist.

GENERAL ENQUIRIES

Demetris Marangos

CUSTOMER SERVICE/RETURNS

Stephanos Marangos

FAQ